Shipping Policy
LAST UPDATED: 25 March, 2026
We aim to get your artwork safely and swiftly into your hands — whether you’re around the corner or on the other side of the world.
UK Orders
We offer FREE shipping on all UK orders as standard, using a 2 day tracked service.
Once your order has been dispatched you will receive a tracking link via email.
You can also choose to collect your artwork in person from ZeTrunk's London studio. Orders to collect in person are usually ready within 48 hours. You will receive an email with pick up instruction once your artwork is ready to collect – please do not travel to the studio before you have received this.
International Orders
We offer international shipping at the below flat rates:
Europe: £20.00
USA and Canada: £35.00
Rest of the World: £45.00
All prices exclude import taxes, duties, and customs charges.
Any additional fees applied by local authorities are the responsibility of the buyer.
We recommend checking local import regulations before placing an order.
Dispatch Times
Orders are usually dispatched within 3 working days. This can sometimes vary depending on schedules or public holidays.
If you need to receive your artwork quickly or for a specific date, please contact ZeTrunk before making your purchasing to ensure that this can be arranged this for you.
Packaging
All items are packed with care to ensure they arrive safely.
We package all artwork flat in secure boxes.
Framed artworks are are packed with additional wrapping and padding.
If your package arrives clearly damaged, please do not accept the delivery. Couriers are responsible for damage to items in transit and are required to return the item. Please photograph the damage and also contact ZeTrunk so that the issue can be resolved quickly.
Missing Orders
If your order hasn’t arrived when expected please contact zetrunk@proton.me